Standard terms and conditions Privacy Policy

Modified 24 May 2024

Our Privacy Obligations ("Moneeys") is governed by the privacy laws applicable in Delaware, USA, and complies with international privacy regulations, including the General Data Protection Regulation (GDPR) for users in the European Union (EU). This Privacy Policy outlines how we handle personal information collected and/or held by Moneeys.

The Types of Personal Information We Collect and Hold

We collect personal information to provide our products, services, and customer support. This may include:

  • Account Details: Username, password, profile picture.
  • Contact Details: Email address, phone number.
  • Location Details: Physical address, billing address, timezone.
  • Identity Details: Full name, proof of identity (e.g., driver's license, passport), proof of address (e.g., utility bill), photograph of the user.
  • Financial Information: Credit card details, wire transfer details, payment processor details (e.g., Skrill, PayPal), tax numbers.
  • User-Generated Content: Project descriptions, bid descriptions, user profiles, user reviews, contest descriptions and attachments, user messages, etc.

How We Collect Personal Information

Information You Provide

While using our products and services, you may be asked to provide personal information via our website, applications, online chat systems, telephone, paper forms, or in-person meetings.

Information Collected from Others

Users can grant us permission to collect personal information from other platforms like Facebook, LinkedIn, and Google. This data collection is governed by this Privacy Policy. Users can revoke access by removing our permissions on the respective platform or contacting our support team.

Information Collected During Service Use

We maintain records of user interactions, which include:

  • Metadata: IP address, computer and connection information, referring webpage, standard web log information, language settings, timezone, etc.
  • Device Information: Device identifier, device type, device plugins, hardware capabilities, etc.
  • Location Data: GPS coordinates from your device, if permitted.
  • User Actions: Pages viewed, buttons clicked, time spent viewing, search keywords, etc.

How We Use Personal Information

The collected information is used primarily to provide the requested services and support. Specific uses include:

  • Delivering the requested product or service.
  • Facilitating User Contracts.
  • Providing technical or other support.
  • Responding to inquiries or complaints.
  • Promoting other programs, products, or services (unless opted out).
  • Debugging, testing, and operating our platforms.
  • Conducting data analysis and research.
  • Complying with legal and regulatory obligations.
  • For other purposes with user consent.

When We Disclose Personal Information

We may disclose personal information to third parties, including:

  • Service Providers: For cloud hosting, storage, networking, payment processing, marketing, and analytics.
  • Legal Obligations: In response to court orders, subpoenas, or other legal requests.
  • Consent: With user consent, we may disclose information for additional purposes.

Accessing, Correcting, or Downloading Your Personal Information

Users have the right to access and correct their personal information. Most personal information can be accessed and updated through the account settings. For further assistance, users can contact our support team at

Exercising Your Other Rights

Users have rights under GDPR, including:

  • Human review of automated decisions.
  • Opt-out of direct marketing.
  • Data erasure.
  • Temporary restriction of processing.

Contacting Our Privacy Officer

For inquiries or complaints about privacy practices, users can contact our Privacy Officer:

By Email:

By Mail:
Attn: Privacy Officer

Further Actions

If a privacy complaint is not resolved satisfactorily, users in the EU can lodge a complaint with their local Data Protection Authority (DPA). The list of DPAs is available at

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